On average, the public is less satisfied with customer experience at federal agencies than they are with both TV and Internet service providers, according to a Forrester research study published Thursday. -- For more information read the original article here.
On average, the public is less satisfied with customer experience at federal agencies than they are with both TV and Internet service providers, according to a Forrester research study published Thursday. — For more information read the original article here.
Federal Customer Experience Still Terrible, Study Says http://t.co/YxW9FRhECb